1. Check-in is from 2pm to 8pm and dinner is served until 8.30pm 2. Breakfast is between 8am and 10am and check-out is by 11am. 3. The entire hotel is non-smoking, including the balconies. 4. Bedrooms are located on the ground, 1st & 2nd floors and the hotel does not have a lift. 5. Children of 10 years and over are welcome. Please note that we can only accommodate a maximum of two people per room. 6. We do not accept pet dogs at the hotel, in the car park or in the grounds. 7. If you have any dietary requirements please try to inform us at the time of booking. 8. Cancellations made 15 days or more before arrival date - deposit fully refundable. 9. Cancellations made 7 to 14 days before arrival date - deposit not refundable. 10. Cancellations made 6 days or fewer before arrival date, or 'no-shows' - the full cost of stay will be charged. 11. Cancellations must be made in writing by e-mail and are only valid once confirmed by the hotel. 12. We recommend that guests take out adequate travel insurance to cover unforeseen cancellations.
Gift Voucher Terms & Conditions
1. Vouchers must be redeemed within 12 months of the Issue Date on the voucher. 2. You must mention your Voucher Number and voucher Issue Date when making your reservation. 3. Vouchers must be presented upon check-in. 4. Vouchers are not replaceable or refundable if lost. 5. Vouchers can be redeemed on any day but this is subject to availability. One night stays may not be available on a Saturday night. 6. The General Terms & Conditions of Booking also apply.
Guide dogs and other assistance dogs
1. Assistance dogs are of course welcome at Knockendarroch by prior arrangement. 2. We have one bedroom on the ground floor which is suitable for assistance dogs. 3. We ask that assistance dogs are not exercised in the hotel grounds. There is a municipal green conveniently situated adjacent to the hotel where dog litter bins are provided.
If there is anything else we can help with please do not hesitate to get in touch.
October is one of our busiest months so if you are planning a trip to this year's Enchanted Forest, we would recommend booking as early as possible. Early dining times are available for forest visitors. Click on this link for more information.